Returns & Shipping Information

Questions About Your Order?

Send us a Message between 8:30am and 5:00pm PST, Monday to Friday. You can also send us an email at store@3dproducts.com.

Return Policy

We have a 30 day return policy from the day you receive your order.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

To start your return, please use our self service portal: 3dcarcare.customerdesk.io.

Please remember that it can take several days for your bank or credit card company to process the refund after we initiated the refund on our end.

Damages & Issues

Please inspect your order upon delivery and contact us immediately through our self-service portal at 3dcarcare.customerdesk.io if the item was damaged in transit or if you received the wrong item by mistake so we can resolve the issue as quickly as possible.

    Exchanges

    We do not accept exchanges, however, if you have a purchase that is approved for a return, you may send it back to us for a full refund and proceed with a new separate order for the items you are looking to purchase.

    Money Back Guarantee

    We are so confident in the quality and results of our products that we offer a full Money Back Guarantee if you are not 100% satisfied with your purchase.

    If for any reason you are not 100% satisfied with any of our products, you can send an email to store@3dproducts.com within 30 days of receiving your order.

    We will provide you with a full refund including any shipping costs you may have paid.

    This offer does not include accessories, equipment, or aerosols and is only valid for orders placed online at 3DProducts.com.

    For a complete list of terms and our full return policy, please visit our official Return Policy and Terms of Service.

    Shipping

    We currently only ship anywhere in the Continental U.S. Most orders over $50.00 will have Free Shipping.

    Contact Information

    Phone: 661-250-2020
    Email: store@3dproducts.com

    3D International LLC
    20724 Centre Pointe Pkwy, Unit 1
    Santa Clarita, CA 91350